Privacy Policy

Privacy Policy

Thank you for visiting Ethix Crystal Co. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By accessing or using our website and making a purchase, you consent to the practices described in this policy.

1. Information We Collect:
- Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number.
- Payment Information: To process your orders, we may collect payment information, including credit card or other payment method details.
- Communication Information: We may collect information related to your interactions with us, such as customer support inquiries or feedback.

2. Use of Collected Information:
- We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you about your orders, updates, and promotions.
- Respond to your inquiries and provide customer support.
- Personalize and improve your shopping experience on our website.
- Prevent fraudulent activities and ensure compliance with applicable laws and regulations.
- Send you marketing communications with your consent (you can opt-out at any time).

3. Information Sharing:
- We may share your information with third parties in the following cases:
- Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the acquiring entity as part of the transaction.

4. Data Security:
- We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about user preferences. You can modify your browser settings to control or disable cookies, but this may impact certain functionalities of our website.

6. Third-Party Links:
- Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy:
- Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take appropriate steps to delete it.

8. Updates to the Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

9. Contact Us:
- If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.

By using our website and making purchases, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Last updated: July 14th, 2023

SMS Policy for Ethix Crystal Co.

Effective Date: July 14th, 2023

1. Introduction
1.1. This SMS Policy ("Policy") outlines the guidelines and procedures for sending text messages ("SMS") to customers of Ethix Crystal Co. By using our Store, customers agree to receive SMS notifications regarding their orders, updates, promotions, and other relevant information.

2. Consent
2.1. Prior Consent: We only send SMS messages to customers who have explicitly provided their consent to receive such communications. Consent is obtained through voluntary opt-ins via our website or other platforms, such as checkout processes and pop-up forms.

3. Types of SMS Messages
3.1. Transactional Messages: We send transactional SMS messages related to order confirmations, shipping updates, delivery notifications, and other essential information related to a customer's purchase.
3.2. Promotional Messages: We may also send promotional SMS messages, such as exclusive offers, discounts, new product launches, and relevant updates about our Store.

4. Message Frequency
4.1. We strive to maintain an appropriate balance in the frequency of SMS messages sent to our customers. We will not bombard customers with excessive messages and will limit the number of promotional messages to avoid causing inconvenience or annoyance.

5. Opt-Out Procedure
5.1. Unsubscribe Option: Customers who no longer wish to receive SMS messages can easily opt-out by replying to any received message with the word "STOP." Upon receipt of this opt-out request, we will promptly remove the customer's phone number from our SMS distribution list.

6. Data Privacy and Security
6.1. Confidentiality: We treat all customer data, including phone numbers and message content, with the utmost confidentiality. We do not share customer information with any third parties for marketing purposes.
6.2. Data Protection: We implement industry-standard security measures to protect customer data from unauthorized access, alteration, disclosure, or destruction.

7. Customer Support
7.1. Contact Information: If customers have any questions or concerns regarding SMS messages or this Policy, they can reach out to our customer support team through the designated contact information provided on our website.

8. Changes to the Policy
8.1. Policy Updates: We reserve the right to update or modify this SMS Policy at any time. Any changes made to the Policy will be effective immediately upon posting the revised version on our website.

By continuing to use our Store, customers acknowledge and accept the terms of this SMS Policy. It is essential to review this Policy periodically for any updates or modifications.

Please note that this SMS Policy serves as a template, and it is advisable to consult with legal professionals to ensure compliance with local regulations and laws governing SMS communications in your specific jurisdiction.